"A lack of employee voice can be fatal on an individual level," write Khalil Smith, Chris Weller and David Rock. "In the U.S. alone, medical errors involving miscommunication lead to the deaths of up to 400,000 people annually.
"On an organizational level, the lack can be extraordinarily damaging and expensive. Over the last decade, federal agencies have fined banks more than US$250 billion for unethical behavior that very well could have been nipped in the bud had an employee spoken up early on. In addition, survey data indicates that almost 75 percent of employees have experienced workplace bullying or harassment, which can lead to a toxic, low-performing work environment. Only a small fraction ever speak up about it."
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