Karen Martin, president of the global consulting firm TKMG Inc. and a leading authority on business performance and Lean management, writes that she often hears business people throw around the term "VUCA" as though they can't control their situations.
Rather that accepting ambiguity as the norm, Martin writes, leaders and their organizations need to develop intolerance for ambiguity.
Clarity around an organization's purpose, priorities, processes, performance and problem-solving reverses organizational drag, and everyone wins.
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