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PEI Connect: List of Mentors
Much of the learning that contributes to a person’s success happens not through books, but through real-world experience, typically a trial and error process. Choosing to become a mentee and learning from someone else's experiences has the potential to create significant relationships that can shape your future, improve your understanding of the industry and just be fun! Even industry veterans can benefit.
Listed below are all the mentors who have volunteered to participate in PEI Connect. Each mentor has provided the information for their profile, including areas of specialties, and PEI has posted their unaltered online profiles.
If a particular mentor is accepting applications, a link will appear below his or her profile. You will be prompted for your PEI Member login and directed to the application form. If no link is present, the mentor is not currently accepting new applications.
Please only submit your application for one mentor.
John Keller
Petroleum Solutions Inc.
San Antonio, Texas USA
Twenty five years of UST experience, including ten as UST Construction Supervisor TCEQ Underground Storage Tank (UST) A & B Licenses OSHA 40 Hour Safety Training Containment Solutions Fiberglass UST Installation Training Member Texas Association of Storage Tank Professionals Member Petroleum Equipment Institute Member Texas Petroleum Marketers & Convenience Store Assoc.
Held the following positions at PEI companies: Service Manager, Branch Manager, General Manager and Vice-President
Served on the PEI Board of Directors and various committees
Held the following positions at PEI companies: Service Manager, Branch Manager, General Manager and Vice-President
Served on the PEI Board of Directors and various committees
Specialties:
- Construction
- Leadership
- Office Management
- Personal Development
- Sales
- Service
Tom McGee
PMP Corporation
Avon, CT
PMP Corporation primarily remanufactures devices used in fueling dispensers and with POS systems. I have a chemical engineering degree and worked for Exxon Research and Engineering for three years. Then, I went back full time to college and obtained a MBA. I joined PMP as Vice President with primary responsibilities in marketing and operations. We grew from a 12 employee firm to as high as 120 employees. We went through some good times and poor times due to industry and general economic conditions. We now have 62 employees with an average tenure of 15 years. Over time I purchased an ownership interest in the company and upon the death of the founder, I purchased the remaining ownership. I was President for 22 years overseeing sales, plant operations, finance, and R&D. The Presidency and majority ownership has been transferred to my son. My present title is CFO and I work part time mainly doing special projects reporting to the President.
Specialties:
- Accounting
- Career Planning
- Entrepreneurship
- Financial Planning
- Human Resources
- Leadership
- Marketing
- Office Management
- Personal Development
- Succession Planning
Kevin McKinney
McKinney Petroleum Equipment
Mobile, AL
BS Finance Auburn University 1985
Employee Benefit Representative With Aetna Insurance Company 1985-1992
McKinney Petroleum Equipment 1992-
Enjoy all sports, outdoors and travel
Employee Benefit Representative With Aetna Insurance Company 1985-1992
McKinney Petroleum Equipment 1992-
Enjoy all sports, outdoors and travel
Specialties:
- Career Planning
- Leadership
- Sales
Bill Parker
SKF-Lincoln Alemite
St. Louis, MO
College grad, worked in and ran family business in Pittsburgh (distributorship and Mfg rep) for 12 years. Had PEI products such as gas pumps, lighting, lube equipment, alignment lifts. Worked for Graco for 15+ years as regional sales manager and national accounts manager. Continue to work for SKF-Lincoln and Alemite-have been here 18 years. Early in career did installations and repairs as well as selling. Ran the family business for six years after my Dad suddenly died. Product lines included Bennett, Elsco, Champion, Rotary, Hunter, ARO, OPW, Emco Wheaton, Veeder Root, and others. Graco and Lincoln days have focused solely on lube equipment. My experience and focus have and continue to be: sales direction, planning, training; new product development; engineering; distributor sales and installation training; bid and spec work, writing specs for architects, helping distributors prepare and submit bids.
Specialties:
- Career Planning
- Construction
- Entrepreneurship
- Product Technology
- Leadership
- Marketing
- Office Management
- Personal Development
- Purchasing
- Sales
- Service
- Succession Planning
Robert Peavey
PumpTex Inc.
Beaumont, TX
Overall Vision
PumpTex was born in 1997 out of the back of a garage with the dream of having the happiest Team members that will in turn bring a new level of customer service to the retail petroleum service industry. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.
People, Culture, Values and Spirit
The people that comprise our Team are paragons of our core values. The values we live and work by are:
• Do the Right Thing
• Deliver Quality Service
• Always Moving Forward
• Positive Attitude
• Humbly Confident
These values were discovered not by wordsmithing in a meeting, but listed as our tangible qualities. As a Team, we have assembled and enacted a Code of Conduct that defines how we should frame our daily interactions:
1. Keep your word
2. Be on time
3. Lead by example
4. Listen
5. Be accountable
6. Treat others well and expect the same
7. Have a sense of urgency
8. Be resourceful
9. Be decisive
10. Take actions to improve yourself
11. Share your talents
12. Celebrate achievements
Our atmosphere is one of interconnection and solidarity. As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship. Each and every team member is empowered to make decisions. This tenet improves our customer service experience. We hire appropriate candidates and strive to provide continuing education that equips the employees to function independently and make critical decisions in the field. Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separates us from our competitors and is drawn to our way of doing business.
Benefits
Our benefits are outstanding. We believe that in order to succeed at work and continue to grow, each individual needs to have enough leisure time to take care of and interact with their family and their community. In addition to the 6 major holidays per year, each team member receives 4 weeks of paid time off per year. The company also contributes to each team member’s major medical insurance, individual retirement accounts, and workers compensation insurance.
Celebrations
It is part of our culture to get together and celebrate wins. Whether for a successful equipment rollout or a Team member’s birthday, we are regularly getting together and having a meal or simply eating cake.
Management Structure
We have 26 full-time and 2 part-time Team members and utilize several Single Truck Operators (STO's) and environmental companies as subcontractors. Our management team includes a President, VP of Operations, VP of Finance, VP of Sales and a Controller. Our leaders lead by example by being consistently connected to our customers and team. They always act in a manner consistent with our core values and code.
Communication
Information flows well between departments and to the field where the real work happens for our customers. Our communications with our customers is superb- They know their call status every step of the way. We use outsourced solutions that speed the information and feedback from both clients and team members and we act quickly with this information. The communications with our Team works very well with regular meeting to facilitate teamwork. Our meetings happen on the following schedule:
Daily: We come together daily to discuss the numbers from yesterday and uncover any trouble spots. This is called our “Daily Huddle”
Weekly: All Specialists dial into a teleconference on Wednesday to share tips/tricks and connect. The office staff meets on Thursday to review the dashboard and work together on issues. The Salespeople meet on Monday to discuss new leads, wins and each persons plan for the week.
Monthly: We review all of our dashboard metrics and review the budget
Quarterly: We meet for one-half day to review all of our 90 day goals as they relate to the strategic plan
Annually: We meet for one full day to review our year end numbers and budget
Customer Service
We search for the "WOW" moment in each and every customer interaction. Our Team is known in the industry to have the best customer service and follow-up in our industry. We keep in mind that every customer has its own operating guidelines. We familiarize ourselves with and follow their procedures. We strive to make every interaction congenial and effective.
Measuring and Monitoring Growth
We watch our key performance indicators on a daily, weekly and monthly basis and make corrections based on those numbers. Each team member is assigned at least one Rock (90 day goal) that moves the company and that person toward our overall company goals.
Image
When our customers think of us, our image brings to mind great customer service and interesting people that respond to our customer's request. Our brand will bring to mind reliability and a reputation of delivering dependability, integrity and permanence.
Systems
The way we operate is documented and we regularly review our processes to make sure they are relevant and consistent with our core values. We invest regularly in the training and development of our Team. We also invest in the equipment, software and technology that enable great customer service.
Success
We define success being able to respond well to 100% of our target customer’s needs (up-time, security, control and profitability), a timely resolution of service calls/projects and a team that is satisfied in their career progression.
Suppliers
Our suppliers are reliable partners that have an interest in seeing us succeed. The lowest price supplier is not always the best vendor.
Customers
Our customer mix consists of national and regional c-store chains and truck stops, regional oil jobbers as well as smaller mom-and-pop locations. We only work for the customers that fit our model and we service them well.
PumpTex was born in 1997 out of the back of a garage with the dream of having the happiest Team members that will in turn bring a new level of customer service to the retail petroleum service industry. Being a resource to our customers and becoming their eyes and ears in the field enables them to maximize uptime and profits.
People, Culture, Values and Spirit
The people that comprise our Team are paragons of our core values. The values we live and work by are:
• Do the Right Thing
• Deliver Quality Service
• Always Moving Forward
• Positive Attitude
• Humbly Confident
These values were discovered not by wordsmithing in a meeting, but listed as our tangible qualities. As a Team, we have assembled and enacted a Code of Conduct that defines how we should frame our daily interactions:
1. Keep your word
2. Be on time
3. Lead by example
4. Listen
5. Be accountable
6. Treat others well and expect the same
7. Have a sense of urgency
8. Be resourceful
9. Be decisive
10. Take actions to improve yourself
11. Share your talents
12. Celebrate achievements
Our atmosphere is one of interconnection and solidarity. As a team, we also work intelligently to provide a valuable and tailored experience to each of our customers. We derive a great sense of pride from engaging our customers in a professional relationship. Each and every team member is empowered to make decisions. This tenet improves our customer service experience. We hire appropriate candidates and strive to provide continuing education that equips the employees to function independently and make critical decisions in the field. Any client, vendor or media provider interacting with PumpTex discerns that our unique culture and operating practices separates us from our competitors and is drawn to our way of doing business.
Benefits
Our benefits are outstanding. We believe that in order to succeed at work and continue to grow, each individual needs to have enough leisure time to take care of and interact with their family and their community. In addition to the 6 major holidays per year, each team member receives 4 weeks of paid time off per year. The company also contributes to each team member’s major medical insurance, individual retirement accounts, and workers compensation insurance.
Celebrations
It is part of our culture to get together and celebrate wins. Whether for a successful equipment rollout or a Team member’s birthday, we are regularly getting together and having a meal or simply eating cake.
Management Structure
We have 26 full-time and 2 part-time Team members and utilize several Single Truck Operators (STO's) and environmental companies as subcontractors. Our management team includes a President, VP of Operations, VP of Finance, VP of Sales and a Controller. Our leaders lead by example by being consistently connected to our customers and team. They always act in a manner consistent with our core values and code.
Communication
Information flows well between departments and to the field where the real work happens for our customers. Our communications with our customers is superb- They know their call status every step of the way. We use outsourced solutions that speed the information and feedback from both clients and team members and we act quickly with this information. The communications with our Team works very well with regular meeting to facilitate teamwork. Our meetings happen on the following schedule:
Daily: We come together daily to discuss the numbers from yesterday and uncover any trouble spots. This is called our “Daily Huddle”
Weekly: All Specialists dial into a teleconference on Wednesday to share tips/tricks and connect. The office staff meets on Thursday to review the dashboard and work together on issues. The Salespeople meet on Monday to discuss new leads, wins and each persons plan for the week.
Monthly: We review all of our dashboard metrics and review the budget
Quarterly: We meet for one-half day to review all of our 90 day goals as they relate to the strategic plan
Annually: We meet for one full day to review our year end numbers and budget
Customer Service
We search for the "WOW" moment in each and every customer interaction. Our Team is known in the industry to have the best customer service and follow-up in our industry. We keep in mind that every customer has its own operating guidelines. We familiarize ourselves with and follow their procedures. We strive to make every interaction congenial and effective.
Measuring and Monitoring Growth
We watch our key performance indicators on a daily, weekly and monthly basis and make corrections based on those numbers. Each team member is assigned at least one Rock (90 day goal) that moves the company and that person toward our overall company goals.
Image
When our customers think of us, our image brings to mind great customer service and interesting people that respond to our customer's request. Our brand will bring to mind reliability and a reputation of delivering dependability, integrity and permanence.
Systems
The way we operate is documented and we regularly review our processes to make sure they are relevant and consistent with our core values. We invest regularly in the training and development of our Team. We also invest in the equipment, software and technology that enable great customer service.
Success
We define success being able to respond well to 100% of our target customer’s needs (up-time, security, control and profitability), a timely resolution of service calls/projects and a team that is satisfied in their career progression.
Suppliers
Our suppliers are reliable partners that have an interest in seeing us succeed. The lowest price supplier is not always the best vendor.
Customers
Our customer mix consists of national and regional c-store chains and truck stops, regional oil jobbers as well as smaller mom-and-pop locations. We only work for the customers that fit our model and we service them well.
Specialties:
- Career Planning
- Communications Technology
- Entrepreneurship
- Human Resources
- Inventory Management
- Leadership
- Personal Development
- Service