After seven months of pandemic response, we've learned things. For example, testing wastewater samples appears to detect viral increases of COVID-19 up to six days earlier than testing of individuals does. 

Evidence shows that feelings-based decisions can lead organizations astray. Do you question the competency of employees and peers who provide proof of your mistakes?

Experts from Kellogg and IDEO explain the psychology behind this creative approach to problem-solving:

1. Look for the gorilla.
2. Ask a question no one else is asking.
3. Encourage outlandish brainstorming.
4. Fail faster. Learn sooner.