Ever experience a professional social situation that left people in your group casting sideways glances or mouthing "awk-ward"?
"Unfortunately," writes Jacquelyn Smith, "many people wind up making fools of themselves because they don’t understand that etiquette rules in business differ from those in other settings."
So tuck these tips into your mental pocket before your next meeting or conference. (By the way, the PEI Conference at the NACS Show is Oct. 18-21.)